Privacy Policy

Valid as of January 2018

This privacy statement applies to logiesopdreef.nl, owned and operated by Logies op Dreef. This privacy statement describes how we collect and use personal information that you provide on our website (logiesopdreef.nl). It also describes the choices you have regarding our use of your personal information and how you can access and update this information. We may change this privacy statement from time to time, so please visit this page frequently to stay informed of updates.

What personal data we collect.

The personal data that we collect include:

  • Your first name, last name, e-mail address, telephone number and place of residence;
  • Information about the guest's stay, including date of arrival and departure, special requests, comments about your service preferences (including room preferences, facilities or other services used);
  • Information you provide regarding your preferences for marketing or in connection with your participation in surveys, newsletters or promotions;

When you visit our website, even if you do not make a reservation, we may collect certain information, such as your IP address, browser type, information about your computer's operating system, application version, language settings and pages shown to you. If you use a mobile device, we may also be able to collect data from your mobile device, device settings and features, and latitude/longitude details. When you make a reservation, our system records through which means and from which websites you made the reservation. If this data can identify you as a natural person, it is considered personal data to which this privacy statement applies.

You can always choose which personal data (if any) you want to provide to us. If you choose not to provide certain information, however, some transactions with us may be affected.

Why do we collect, use and share your personal data?

  • Reservations: we use your personal data to complete and process your online reservation.
  • Customer Service: We use your personal data to provide customer service.
  • Guest reviews: We may use your contact information to invite you by mail to write a guest review after your stay. This may help other travelers choose the accommodation that suits them best.
  • Marketing purposes: To the extent permitted by law, we also use your data for marketing activities.
  • Other communication: We may contact you by email, phone or text message, depending on the contact information you share with us. This may be for a variety of reasons:
    • We may need to answer and process requests you have made.
    • If you have not yet completed an online reservation, we can send you a reminder to continue booking. We believe this additional service is useful to you because it allows you to proceed with a reservation without having to search for the accommodation again or fill in all the reservation information again.
    • When you use our services, we may send you a survey or invite you to leave a review about your experience with our website.
  • Legal purposes: in certain cases, we need to use your data to handle and resolve legal disputes, for investigation and compliance purposes of laws and regulations.
  • Detection and prevention of fraud: we may use your personal data to detect and prevent fraud and other illegal or unwanted activities
  • Improving our services: finally, we use your personal data for analytical purposes, to improve our services, enhance the user experience and improve the functionality and quality of our online travel services.

In order to process your data as described above, we rely on the following legal bases:

  • Performance of a Contract: Use of your data may be necessary for the performance of the contract you have with us. For example, if you use our services to make a reservation online, we will use your data to fulfill our obligation to complete and manage that reservation under the contract we have with you.
  • Legitimate interest: We may use your data for our legitimate interest, such as providing you with the most appropriate website content, emails and newsletters, and to improve and promote our products and services and website content. We may also use your data for administrative and legal purposes and to detect fraud.
  • Consent: we may use your personal information for certain direct marketing purposes with your consent. You may withdraw your consent at any time by contacting us at any of the addresses at the bottom of this Privacy Statement.

How do we share your personal data with third parties?

  • Payment for a booking is made through Mollie Payment. Payment via Mollie Payment requires your name and payment details. Payment is made via the protected environment of your own bank. Mollie will only process Personal Data it has at its disposal for the performance of its Services. Mollie will not make Personal Data available to third parties, except for the data registered with a website profile (these may appear on a Customer's bank statement).
  • This website may use Google Analytics cookies for testing and improving this website;- We have entered into a processor agreement;
    • We have chosen to mask the last octet of the IP address;
    • We have turned off "data sharing.
    • We do not use any other Google services in conjunction with the Google Analytics cookies.
  • Third party services: We may use service providers to process your personal data strictly on our behalf. This has certain purposes, including facilitating the payment of bookings, sending marketing materials or for analytical support services. These third party/processor services are subject to confidentiality obligations and are not permitted to use your data for other purposes.
  • Competent authorities: We disclose personal data to law enforcement and other government agencies to the extent required by law or strictly necessary for the prevention, detection and prosecution of crimes and fraud.

Retention of Personal Data

We will retain your personal data for as long as we deem necessary to provide services to you, comply with applicable laws (including laws relating to document retention), resolve disputes with parties and otherwise as necessary to conduct business. All personal data we retain is subject to this privacy statement.

What security procedures do we use to ensure the safety of your personal data?

In accordance with applicable data protection laws, we have robust procedures to prevent unauthorized use and misuse of personal data. We use appropriate business systems and procedures to protect and monitor the personal data you provide to us. We also maintain security procedures and technical and physical restrictions on access to and use of personal data on our servers. Only authorized personnel may access personal data while performing their duties.

How can you manage your personal data?

You always have the right to view the personal data we hold about you. You can request an overview of your personal data by sending an e-mail to the e-mail address below. Please put "Request personal data" in the subject field of your e-mail so that we can help you more quickly.
You may also contact us if you believe the personal information we hold about you is inaccurate, if you believe we no longer have the right to use your personal information, or if you have any other questions about this Privacy Statement or the way your personal information is used. Please send us an email or write to us using the contact information below. We will handle your request in accordance with applicable data protection law.

Who is responsible for processing personal data?

Logies op Dreef, Engweg 20, 3972 JH, Driebergen, The Netherlands. If you have any questions or comments about this privacy statement, please send an e-mail to [encode link="mailto:info@logiesopdreef.nl"]info@logiesopdreef.nl[/encode].

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